Seminar or Course Number 237 -
Warehouse Management, Material Handling, Storage and
Logistics Operation
Course, Leading to Diploma - Postgraduate - in Warehouse
Management, Material Handling, Storage and Logistics
Operation, Double-Credit, 60 Credit-Hours, accumulating
to a Postgraduate Certificate, with 120 additional
Credit-Hours, and a Postgraduate Diploma, with 300
additional Credit-Hours.
Doctor of Philosophy {(PhD) {University College
London (UCL) - University of London)};
MEd Management (University of Bath);
Postgraduate (Advanced) Diploma Science Teacher
Ed. (University of Bristol);
Postgraduate Certificate in Information Systems
(University of West London, formerly Thames Valley University);
Diploma in Doctoral Research Supervision,
(University of Wolverhampton);
Teaching Certificate;
Fellow of the Institute of Management
Specialists;
Human Resources Specialist, of the Institute of
Management Specialists;
Member of the Asian Academy of Management (MAAM);
Member of the International Society of Gesture
Studies (MISGS);
Member of the Standing Council for Organisational
Symbolism (MSCOS);
Member of ResearchGate;
Executive Member of Academy of Management (AOM).
There, his contribution incorporates the judging of
competitions, review of journal articles, and guiding the
development of conference papers. He also contributes to the
Disciplines of:
Human Resources;
Organization and Management Theory;
Organization Development and Change;
Research Methods;
Conflict Management;
Organizational Behavior;
Management Consulting;
Gender & Diversity in Organizations; and
Critical Management Studies.
Professor Dr. Crawford has been an Academic in
the following UK Universities:
University of London (Royal Holloway), as
Research Tutor;
University of Greenwich (Business School), as
Senior Lecturer (Associate Professor), in Organisational
Behaviour and Human Resource Management;
University of Wolverhampton, (Wolverhampton
Business School), as Senior Lecturer (Associate Professor), in
Organisational Behaviour and Human Resource Management;
London Southbank University (Business School), as
Lecturer and Unit Leader.
His responsibilities in these roles included:
Doctoral Research Supervisor;
Admissions Tutor;
Postgraduate and Undergraduate Dissertation
Supervisor;
Programme Leader;
Personal Tutor.
Classroom-Based Duration and Cost: |
Classroom-Based Duration: |
10 Days |
Classroom-Based Cost: |
£10,000.00
Per Delegate |
Group Cost: |
Varies With Group Size |
Group Residential Cost: |
Up To 86% Discount, Based on Numbers. |
Online Synchronous (Video-Enhanced) Duration and
Cost |
Online Duration: |
20
Days @ 3 Hours Per Day |
Online Cost: |
£6,700.00 Per Delegate |
The course cost does not include living accommodation. However, delegates are
treated with the following:
Free Continuous snacks throughout the Event Days;
Free Hot Lunch on Event Days;
Free City Tour;
Free Stationery;
Free On-site Internet Access;
HRODC Postgraduate Training Institute’s Diploma – Postgraduate; or
Certificate of Attendance and Participation – if unsuccessful on resit.
HRODC Postgraduate Training Institute’s Complimentary Products include:
HRODC Postgraduate Training Institute’s
Leather Conference Folder;
HRODC Postgraduate Training Institute’s
Leather Conference Ring Binder/ Writing Pad;
HRODC Postgraduate Training Institute’s
Key Ring/ Chain;
HRODC Postgraduate Training Institute’s
Leather Conference (Computer – Phone) Bag
– Black or Brown;
HRODC Postgraduate Training Institute’s
8GB USB Flash Memory Drive,
with Course/ Programme Material;
HRODC Postgraduate Training Institute’s
Metal Pen;
HRODC Postgraduate Training Institute’s
Polo Shirt.
Daily Schedule:
9:30 to 4:30 pm.
Location: Central London and International
Locations
Course
Objectives
By
the conclusion of the specified learning and development activities, delegates
will be able to:
Effectually manage the
operations and functions of warehousing;
Classify distinctions
between warehousing processes;
Recognise the emphasis of
distribution centres on processing and moving goods on to wholesalers,
retailers, or consumers rather than on storage;
Evaluate warehousing and
distribution strategies from a qualitative and quantitative perspective;
Utilise the role that
contracts have in warehousing services and the process involved in attaining
a contract to protect both the user and provider;
Identify the importance
of and functions related to warehouse management in controlling the movement
and storage of materials within a warehouse and in processing the associated
transactions;
Optimize warehouse
operations and warehouse space availability as impacted by equipment layout
and product flow;
Facilitate the role of
packaging in protecting product to ensure that it gets to the customer in
the operating condition expected;
Highlight the effect of
good communication in the interface between the warehouse, the carrier and
the driver as key to success in terms of contribution to efficacy,
efficiency and cost reduction;
Consider and analyse many
parameters to optimize warehouse location or placement as both strategic and
operational decision that directly influence customer servicing aspects,
cost, and price factors;
Recognise that safety of
personnel and security of product are the basic building blocks for
warehouse operations that can neither be neglected without detriment to
operational efficiency and the bottom line.
Realise better efficiency
and reduction in cost by leveraging the data accuracy and computing power
inherent in today’s integrated information systems.
Label or categorise a
warehouse as “specialized” by the function a warehouse serves and by the
unique nature of the materials and goods handled and stored.
Facilitate the speed and
overall ease of product flow throughout the logistical system.
Design an inventory
management system which is able to meet the dictates of market place and
support the company’s strategic plan.
Course Contents, Concepts and Issues
Part 1: Key Issues in Warehousing
Principles of
Warehousing:
Definition;
Types of Warehouse
Operation;
Automated Warehouses;
Climate-Controlled Warehouse;
Distribution Centre;
Private Warehouse;
Public Warehouse.
Functions of Warehousing.
The Warehouse Process:
Receiving;
Pre-receipt;
In-handling;
Preparation;
Offloading;
Checking;
Cross-Docking;
Recording;
Quality and Control;
Put-Away
Order Picking (Methods
and Equipment):
Piece Picking;
Case Picking;
Pallet Picking.
Part 2: Warehouse and Warehousing
The Concept;
Meaning and Definition;
Basic Functions
Performed;
Need and Importance;
Basic Reasons for Need of
Warehouse;
Characteristics of Ideal
Warehouses;
Functions;
Types of Warehouses:
Private Houses;
Public Warehouses;
Government Warehouses;
Co-operative Warehouses;
Bonded Warehouses;
Distribution Centres or
Warehouses;
Cold Storage;
Export and Import
Warehouses;
Climate-Controlled
Warehouse;
Field Warehouses;
Agricultural Warehouses;
Warehousing Strategy;
Warehouse Operations:
Inventory Control;
Order Picking;
Cross Docking;
Packaging and Labelling
of a Product;
Automation in Warehouses;
Modern Trends;
Warehousing Processes:
From Replenishment to Despatch:
Replenishment;
Value Added Services;
Indirect Activities;
Stock Management;
Stock or Inventory
Counting;
Cycle Counting;
The Count;
Security;
Returns Processing;
Despatch;
The Driver.
Part 3: Warehouse Distribution Centre
Distribution Centre
Concept;
General Warehousing and
Distribution Centre Strategies;
Utility of Public
Warehousing;
The Contract Warehousing;
The Private Warehousing;
Design and Layout:
Design Criteria;
Handling Technology;
Storage Plan;
Storage Equipment;
Storage Options;
Data Gathering;
Space Calculations;
Aisle Width;
Other Space;
Example of Warehouse
Layout;
Looking for Additional
Space.
Part 4: Warehouse Management and Performance Systems
Personnel Management:
Personnel;
Labour;
Supervision;
Knowledge Development;
Information Exchange;
Assistance;
Performance Measurement
and Feedback;
Interdepartmental
Service-Oriented.
Warehouse Negotiations,
Agreements, and Contracts:
Role of Contracts;
Request for Information (RFI), Request for Proposals (RFP), and Request for
Quotes (RFQ);
Negotiating;
Contract Sections and
Content;
Key Points;
Examples of Warehousing
Servicing Agreement;
Examples of Warehouse
Receipt: Terms and Conditions.
Warehouse Management:
Importance of Warehouse
Management System;
Choosing a Warehouse
Management System;
The Process;
Selecting the Correct
Warehouse Management System;
What to Consider in a
Warehouse Management System.
Warehouse Performance:
Space Evaluation and
Utilization;
Personnel Utilization;
Equipment Utilization;
Importance of the Perfect
Order;
Critical Performance
Measures;
Common Performance-Type
Measures:
Performance Ratios;
Total Number of
Exceptions;
Cost and Utilization
Measures;
Other Measures of
Performance;
Personnel Measures.
The Role of Industrial
Product Packaging:
Packaging and Pallets;
Packaging and Minimizing
Damage;
Packaging Types;
Efficient Packaging.
Warehousing and
Transportation Interface;
Carrier to Warehouse
Interaction.
Selecting Warehouse
Locations;
Primary Factors;
Facility Location
Analysis.
Safety and Security;
Preventing and Reducing
Warehouse Accidents;
Protecting Workers and
Equipment;
Safe Product Movement;
Safety Cues;
Safe Picking and
Replenishment;
Safe Product Staging;
Securing the Product;
Pilferage and Theft;
Damage;
Fire and Water;
Infestation;
Physical Security
Measures.
Equipment and Information
Technology:
Warehouse Management
Systems;
Radio Frequency Identification (RFID) Tag and Barcode Technology;
Various Equipment.
Unique Functioning and
Unique Materials Warehousing;
Functional
Specialization;
Going Global.
Part 5: Materials Handling and Packaging
Defining Warehouse
Material Handling and Warehouse Packaging;
Four Dimensions of Material Handling;
Concepts of Material
Handling and Packaging;
Principles of Materials
Handling;
Storage & Order Picking Equipment;
Transportation & Sorting;
Shipping;
Packaging:
Consumer packaging (Marketing Emphasis);
Industrial packaging (Industrial Emphasis).
The Role of Packaging;
General Function of Packaging:
Containment;
Protection;
Efficiency/Utilization;
Apportionment;
Unitization;
Convenience;
Communication;
Tracking;
Handling Instructions.
Packaging Design Principle;
Some Considerations for Packaging Design;
Kinds of Materials
Handling Systems;
Material Handling Systems:
Mechanized;
Forklift Trucks;
Walkie-Rider Pallet Trucks;
Towlines;
Conveyors.
Semi-Automated;
Automated-Guided Vehicle Systems;
Sortations;
Robotics.
Automated;
Order Selection System;
Automated Storage and Retrieval System.
Information Directed.
Industrial Shelving and
Industrial Racking:
Speedrax Archive
Shelving/Storage;
Widespan Shelving System;
Pallet Racking;
Steel Lockers for
Personal Storage.
Channel Integration –
Packaging, Containerization and Material Handling:
Scrap/Waste Disposal:
Scrap;
Surplus;
Obsolete.
Wastefulness of a System.
Part 6: Transportation
Concept;
Transportation
Functionality and Principles:
Movement of Product;
Objectives of
Transportation;
Product Storage.
Principles of
Transportation;
Participation in
Transportation Decisions;
Modal Characteristics:
Rail;
Highway;
Water
Pipelines;
Air.
Intermodal Operators:
Piggyback/Trailer/Container;
Non-Operating
Intermediaries.
Transport Economics:
Distance;
Volume;
Density;
Stowability;
Handling;
Liability;
Market Factors.
Multi-Modal Transport
System;
Choice of Mode;
Containerization;
Bulk Carrier.
Part 7: Inventory Management for Organisational Effectiveness
Inventory Management:
Concept of Inventory;
Poor Inventory
Management;
Attributes of Inventory;
Kinds of Inventory:
Raw Material;
Work-in-Process;
Finished Goods;
Maintenance, Repair, and Operations (MRO) Goods;
Transit Inventory;
Buffer Inventory;
Anticipation Inventory;
Decoupling Inventory;
Cycle Inventory.
Inventory Sequencing;
Just in Sequence (JIS);
Last-In, First-Out (LIFO) Method;
First-In, First-Out (FIFO) Method.
Inventory Functionality;
Buffer Uncertainties;
Conceptual Framework of
Inventory;
Importance of Inventory
Management Systems:
Materials Tracking;
Inventory Management Techniques;
Service Level;
Service Rate;
Categories of Inventory;
Cost Associated With an
Inventory;
Inventory Replenishment:
When to reorder;
How much to reorder;
Creating a Purchase Order.
Economic Order Quantity (EOQ);
Classification of
Inventory:
ABC Analysis;
Counting Inventory;
Enterprise Resource
Planning;
Inventory Control System: Just in Time (J.I.T.) VS Material Requirements
Planning (M.R.P.).
Part 8: Key Elements of Logistics Management
Operational Objectives:
Rapid Response;
Minimum Variance;
Minimum Inventory;
Movement Consolidation;
Quality;
Life Cycle Support.
Understanding Logistics
Management;
Achieving Competitive
Advantage through Logistics;
Conceptualising
Logistics;
Marketing and Logistic
Interface:
Considering
‘Availability’;
Effect of Logistics and
Customer Service on Marketing.
Part 9: International Logistics
Concepts of International
Logistics:
International
Transportation;
International Warehouse
Management;
Packaging;
Inventory Management;
Material Handling;
Information Systems.
International
Intermediaries:
International Freight
Forwarders;
Non-Vessel Operating
Common Carriers;
Export Management
Companies;
Export Trading Companies;
Export Packers;
Custom Brokers;
Ship Brokers;
Ship Agents.
Sale in International
Trade;
International
Documentation;
Letters of Credit;
Barriers to International
Logistics;
Market and Competition;
Financial Barriers;
Distribution Channels;
Cargo Insurance and
Claims;
Importance of Cargo
Insurance
Who Can Insure;
Special Features of
Marine Insurance;
Paying the Insurance
Premium;
Duty Insurance;
Kinds of Perils;
Types of Policies;
Loss.
Part 10: Logistics and Information
and Communications Technologies (ICT)
Concepts of Logistics
Information;
Information
Functionality;
Evaluating Logistics
Information Systems Application:
Availability;
Accuracy;
Timeliness;
Exception-Based Logistics
Information Systems;
Flexibility;
Format.
Logistics Information
Systems Design:
Planning and Coordination
Flows;
Operating Flows;
Inventory Deployment and
Management.
Information Technology
Application;
Electronic Data
Interchange (EDI);
Personal Computers;
Artificial Intelligence;
Communications;
Bar Coding and Scanning.
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