Seminar or Course Number 025 - Modern Quality Systems
Postgraduate Course, Leading
to Diploma–Postgraduate – in Modern Quality Systems, Accumulating to a
Postgraduate Diploma. Click to download the PDF Brochure for this Course.
Quality Managers;
Project Managers;
Production Managers;
Production Supervisors;
Product Engineers;
Inspectors;
Line Leaders;
Production Operators;
Those with
responsibility for implementing quality management systems;
Those with
an interest in quality management systems;
Those
starting their career in quality management.
Doctor of Philosophy {(PhD) {University College London (UCL) -
University of London)};
MEd Management (University of Bath);
Postgraduate (Advanced) Diploma Science Teacher Ed. (University
of Bristol);
Postgraduate Certificate in Information Systems (University of
West London, formerly Thames Valley University);
Diploma in Doctoral Research Supervision, (University of
Wolverhampton);
Teaching Certificate;
Fellow of the Institute of Management Specialists;
Human Resources Specialist, of the Institute of Management
Specialists;
Member of the Asian Academy of Management (MAAM);
Member of the International Society of Gesture Studies (MISGS);
Member of the Standing Council for Organisational Symbolism
(MSCOS);
Member of ResearchGate;
Executive Member of Academy of Management (AOM). There, his
contribution incorporates the judging of competitions, review of
journal articles, and guiding the development of conference
papers. He also contributes to the Disciplines of:
Human Resources;
Organization and Management Theory;
Organization Development and Change;
Research Methods;
Conflict Management;
Organizational Behavior;
Management Consulting;
Gender & Diversity in Organizations; and
Critical Management Studies.
Professor Dr. Crawford has been an
Academic in the following UK Universities:
University of London (Royal Holloway),
as Research Tutor;
University of Greenwich (Business School), as Senior Lecturer
(Associate Professor), in Organisational Behaviour and Human
Resource Management;
University of
Wolverhampton, (Wolverhampton Business School),
as
Senior Lecturer (Associate Professor), in Organisational
Behaviour and Human Resource Management;
London Southbank University (Business School), as
Lecturer and Unit Leader.
His responsibilities in these roles
included:
Doctoral Research Supervisor;
Admissions Tutor;
Postgraduate and Undergraduate
Dissertation Supervisor;
Programme Leader;
Personal Tutor.
He was formerly an Expatriate at:
Ministry of Education, Sokoto, Nigeria;
Ministry of Science and Technical Education, Sokoto, Nigeria;
University of Sokoto, Nigeria;
College of Education, Sokoto, Nigeria; and
Former Editor-In-Chief of ‘Sokoto
Journal of Education’.
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Snacks on Event Days;
Lunch on Event Days;
City Tour;
Stationery;
On-site Internet Access;
Postgraduate Diploma; Postgraduate
Certificate; Diploma – Postgraduate; or
Certificate of Attendance and Participation –
if unsuccessful on resit.
Leather Conference Folder;
Leather Conference Ring Binder/ Writing Pad;
Key Ring/ Chain;
Leather Conference (Computer – Phone) Bag
– Black or Brown;
8-16 GB USB Flash Memory Drive,
with Course Material;
Branded Metal Pen;
Branded Polo
Shirt.; &
Branded Carrier Bag.
By the conclusion of the specified
learning and development activities, delegates will be able to:
Demonstrate their appreciation for consumer and client demand
for quality;
Demonstrate their awareness of consumers’ increasing quality
consciousness;
Exhibit an understanding of the role of Quality Systems in:
a.
Creating a
positive
organisational
image;
b.
Lowering operational costs;
c.
Reducing or averting product or service liability litigation.
Demonstrate their understanding of ‘Modern Control Systems’;
Determine the place of mutual
adjustment, as a co-ordinating mechanism within specific
organisational settings – determined by their sizes and stages
of development, and work process;
Determine how management information
systems support organisational control;
Determine the cybernetic value of
computerised information system in general organisational
functioning and specifically management control system;
Evaluate the impact of a haphazard
management accounting system on the overall organisational
control mechanism;
Explain the import conversion export
process;
Apply the concept of equifinality in
organisational control;
Indicate when managerial control
should be relaxed, to facilitate organisational development,
quality improvement and continuous professional development;
Establish quality objectives;
State quality objectives as precisely as possible;
Set quality objectives in relation to other organisational
objectives;
Relate objectives to specific actions, whenever necessary;
Pinpoint expected results;
Specify when goals are expected to be achieved;
Distinguish between strategic, tactical and operational quality
objectives;
Establish a ‘quality-throughput accounting balance’;
Demonstrate how a continuous improvement strategy might be
designed and implemented;
Illustrate how just-in-time system works in practice;
Establish the difference in ‘push’ and ‘pull’ between
Just-In-Time (JIT) System and Material Requirement Planning
(MRP);
Demonstrate their understanding of the fundamental differences
between JIT and MRP;
Demonstrate the quality benefits of JIT vs. MRP;
Indicate the quality issues involved in JIT and MRP;
Exhibit Their understanding of the Sourcing strategies, which
are necessarily employed in JIT and MRP;
Demonstrate their ability to circumvent problems posed by Single
Sourcing;
Exhibit their understanding of the fundamental tenets of Total
Quality Management (TQM);
Demonstrate their ability to contextualise the following:
d.
What is the International Organisation for Standardization
(ISO);
e.
What ‘international standardization’ means;
f.
How ISO standards benefit society;
g.
The hallmarks of the ISO brand;
h.
ISO and world trade;
i.
ISO and developing countries;
j.
How to recognize an ISO standard;
k.
The big, wide world of ISO standards;
l.
What makes ISO 9000 and ISO 14000 so special;
m.
What makes conformity assessment so important;
n.
ISO9000 as a quality framework;
o.
The ISO 9000 Family;
p.
ISO 1400: An Introduction.
Demonstrate their understanding of the
role of the British Standard Institution (BSI) as an
International Quality Assessment Body;
Exhibit their ability to plan,
establishing & monitor Quality Systems;
Exhibit an understanding of the
fundamental principles of Total Quality Management (TQM);
Demonstrate their ability to
Implement and Monitoring TQM;
Demonstrate an understanding of the operational constraints of
popular quality systems;
Illustrate the perceptual value of quality assurance;
Exhibit their ability to establish quality assurance from
quality objectives;
Demonstrate their ability to Quality Benchmarking;
Evaluate the standards proposed by internationally acclaimed
quality protagonists, such as:
q.
Philip B. Crosby,
r.
W. Edwards Deming,
s.
Joseph M. Juran,
t.
Shigeo
Shingo, and
u.
Armand V. Eeigenbaum.
Use quality as a basis for conducting an internal and external
environmental analysis;
Demonstrate their ability to use quality as the basis for
conducting a strategic operational review;
Exhibit their ability to initiate and
institutionalise incremental quality improvement;
Demonstrate their ability to Identify areas for quality
improvement;
Exhibit an understanding of the role
of communication for quality improvement;
Demonstrate their understanding of
the role of
Research and Development for Quality Improvement.
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Part 1. Quality Rationale and Information Management
Part 2. The Import – Conversion – Export Process
Part 3. Organisational Control Systems.
Part 4. Quality Management, Organisational Communication and
Decision-making.
Part 5. Just In Time (JIT) vs Material Requirements Planning
(MRP), and Pertinent Quality Systems.
Part
6. Planning, Benchmarking, Assurance and Perspectives: Towards
Quality Improvement.
Seminar or Course Number 025 - Modern Quality Systems
Postgraduate Course, Leading
to Diploma–Postgraduate – in Modern Quality Systems, Accumulating to a
Postgraduate Diploma. Click to download the PDF Brochure for this Course.
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