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HR Research Paper 27 Contemporary Diversity Management: Beyond Legal Requirements - Towards Organisational Effectiveness |
Dr. R. B. Crawford Keynote Address to: Equality and Diversity Conference, National Probation Service - West Midlands, Novotel, Wolverhampton October 17, 2003
 Despite the sale of this article, the copyright remains with the above author. It is one of several Research Papers (Research Articles) published by Human Resource & Organisational Development Consultancy (HRODC) In accordance with International Intellectual Property Laws, direct or indirect reference to this and other Research Papers (Research Articles) on this site must be acknowledged the author being cited and HRODC noted as publisher. |
ABSTRACT Organisations have, for long, engaged in a minimalist approach to diversity management, through a mere compliance with equality legislation. This means their advocating and practising in such a way that they avert actions that might render them in contempt of the legal process, through omission or commission. The implications are that they function within a constrained parameter, restricting innovation in employee relations and maintaining the status quo. This approach neglects the variety that exists within organisations, mismanaging human resources through their underutilisation. This paper, in making the case for a contemporary approach to diversity management, presents empirical case examples of the likely areas of human resource mismanagement. It gives examples of organisations that have suffered the consequence of impaired effectiveness, and which may have been spared catastrophe through effective utilisation of their diverse workforce. It proposes that, on the other hand, organisations may achieve enhanced organisational effectiveness through the effective utilisation of their workforce, tapping their marketing intelligence, among others. In highlighting the innovations, such as mummy tracks that some organisations have embarked upon, it suggests that it can be done, particularly in light of the inevitability of the presence of increasing workforce variety fostered by the changing socio-political contexts. The paper concludes that organisations are faced with two stark choices: a) To address the issue of workforce diversity and enjoy the benefits of improved organisational effectiveness, or b) To neglect it and face the prospect of a major operational disadvantage in the face of increasing competition and socio-political sensitivity factors that relate to customer or client choice. |
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The Management of Organisational Resources Seminar or Course, Leading to HRODC Diploma - Postgraduate - in Resource Management; Effective Time Management Seminar or Course, Leading to HRODC Diploma - Postgraduate - in Time Management; Delegating For Role and Organisational Effectiveness Seminar or Course, Leading to HRODC Diploma - Postgraduate - in Organisational Delegation; The Dynamic Functions of Management Seminar or Course, Leading to HRODC Diploma - Postgraduate - in Management Functions; Training Needs Analysis: Determining Training Needs Seminar or Course, Leading to HRODC Diploma - Postgraduate - in Training Needs Analysis; Economic and Financial Values of International Dumping and Subsidy Seminar or Course, Leading to HRODC Diploma - Postgraduate - in Economics and Finance of International Dumping and Subsidy; Planning, Costing and Budgeting for Executive Decision-Making Seminar or Course, Leading to HRODC Diploma - Postgraduate - in Training Needs Analysis; HR Training and Development Management Seminar or course, Leading to HRODC Postgraduate Diploma in HR Training and Development Management; Business and Organisational Analysis Seminar or Course, Leading to HRODC Diploma - Postgraduate - in Business and Organisational Analysis; Employee Resourcing and Motivation, Leading to HRODC Diploma - Postgraduate - in Employee Resourcing and Worker Motivation. HRODC Postgraduate Diploma and HRODC Diploma Postgraduate - Click For Application Form for HRODC Postgraduate Courses. HRODC aims to deliver these and other courses to all world capitals, including Afghanistan Kabul; Albania Tirane; Algeria Algiers; Andorra - Andorra la Vella; Angola Luanda; Antigua and Barbuda - Saint John's; Argentina; - Buenos Aires; Armenia Yerevan; Australia Canberra; Austria Vienna; Azerbaijan Baku; The Bahamas Nassau; Bahrain Manama; Bangladesh Dhaka; Barbados Bridgetown; Belarus Minsk; Belgium Brussels; Belize Belmopan; Benin - Porto-Novo; Bhutan Thimphu; Bolivia - La Paz (administrative) Sucre (judicial); Bosnia and Herzegovina Sarajevo; Botswana Gaborone; Brazil Brasilia; Brunei - Bandar Seri Begawan; Bulgaria Sofia; Burkina Faso Ouagadougou; Burundi Bujumbura; Cambodia - Phnom Penh; Cameroon Yaounde; Canada Ottawa; Cape Verde Praia; Central African Republic Bangui; Chad - N'Djamena; Chile Santiago; China Beijing; Colombia Bogota; Comoros Moroni Congo, Republic of the Brazzaville; Congo, Democratic Republic of the Kinshasa; Costa Rica - San Jose; Cote d'Ivoire - Yamoussoukro (official) Abidjan (de facto); Croatia Zagreb; Cuba Havana; Cyprus Nicosia; Czech Republic Prague; Denmark Copenhagen; Djibouti Djibouti; Dominica Roseau; Dominican Republic - Santo Domingo; East Timor Dili; Ecuador Quito; Egypt Cairo; El Salvador - San Salvador; Equatorial Guinea Malabo; Eritrea Asmara; Estonia Tallinn; Ethiopia - Addis Ababa; Fiji Suva; Finland Helsinki; France Paris; Gabon Libreville; The Gambia Banjul; Georgia Tbilisi; Germany Berlin; Ghana Accra; Greece Athens; Grenada - Saint George's; Guatemala - Guatemala City; Guinea Conakry; Guinea-Bissau Bissau; Guyana Georgetown; Haiti - Port-au-Prince; Honduras Tegucigalpa; Hungary Budapest; Iceland Reykjavik; India - New Delhi; Indonesia Jakarta; Iran Tehran; Iraq Baghdad; Ireland Dublin; Israel Jerusalem; Italy Rome; Jamaica Kingston; Japan Tokyo; Jordan Amman; Kazakhstan Astana; Kenya Nairobi; Kiribati Tarawa; Korea, North Pyongyang; Korea, South Seoul; Kuwait - Kuwait City; Kyrgyzstan Bishkek; Laos Vientiane; Latvia Riga; Lebanon Beirut; Lesotho Maseru; Liberia Monrovia; Libya Tripoli; Liechtenstein Vaduz; Lithuania Vilnius; Luxembourg Luxembourg; Macedonia Skopje; Madagascar Antananarivo; Malawi Lilongwe; Malaysia - Kuala Lumpur; Maldives Male; Mali Bamako; Malta Valletta; Marshall Islands Majuro; Mauritania Nouakchott; Mauritius - Port Louis; Mexico - Mexico City; Federated States of Micronesia Palikir; Moldova Chisinau; Monaco Monaco; Mongolia Ulaanbaatar; Montenegro Podgorica; Morocco Rabat; Mozambique Maputo; Myanmar (Burma) - Rangoon but moving to Pyinmana; Namibia Windhoek, Nauru - no official capital, government offices in Yaren District; Nepal Kathmandu; Netherlands Amsterdam; New Zealand Wellington; Nicaragua Managua; Niger Niamey; Nigeria Abuja; Norway Oslo; Oman Muscat; Pakistan Islamabad; Palau Koror; Panama - Panama City; Papua New Guinea - Port Moresby; Paraguay Asuncion; Peru Lima; Philippines Manila; Poland Warsaw; Portugal Lisbon; Qatar Doha; Romania Bucharest; Russia Moscow; Rwanda Kigali; Saint Kitts and Nevis Basseterre; Saint Lucia Castries; Saint Vincent and the Grenadines Kingstown; Samoa Apia; San Marino - San Marino; Sao Tome and Principe - Sao Tome; Saudi Arabia Riyadh; Senegal Dakar; Serbia Belgrade; Seychelles Victoria; Sierra Leone Freetown; Singapore Singapore; Slovakia Bratislava; Slovenia Ljubljana; Solomon Islands Honiara; Somalia Mogadishu; South Africa - Pretoria (administrative) Cape Town (legislative) Bloemfontein (judiciary); Spain Madrid; Sri Lanka Colombo; Sudan Khartoum; Suriname Paramaribo; Swaziland Mbabana; Sweden Stockholm; Switzerland Bern; Syria Damascus; Tajikistan Dushanbe; Tanzania - Dar es alaam; Thailand Bangkok; Togo Lome; Tonga - Nuku'alofa; Trinidad and Tobago - Port-of-Spain; Tunisia Tunis; Turkey Ankara; Turkmenistan Ashgabat; Tuvalu Funafuti; Uganda Kampala; Ukraine Kyiv; United Arab Emirates - Abu Dhabi; United Kingdom London; United States - Washington D.C; Uruguay Montevideo; Uzbekistan Tashkent; Vanuatu - Port-Vila; Vatican City (Holy See) - Vatican City; Venezuela Caracas; Vietnam Hanoi; Yemen Sanaa; Zambia Lusaka; Zimbabwe Harare. Applications are invited for the position of National Representatives for These Countries. Click For Details of our National Representative Positions.
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