Modern Quality Systems, PG Short Course: Dubai KL London Jakarta Abuja Accra Algiers Amman Bangkok Hanoi Colombo Dhaka Delhi, Online

HRODC Postgraduate Training Institute, Providing Postgraduate Diploma; PG Certificate; & PG Short Courses, in Dubai, London, Kuala Lumpur, Colombo, New Delhi, Islamabad, Abuja, Accra, Lagos, Lusaka, Paris, Wolverhampton, Birmingham, Banjul, Amman, Doha, Kuwait, Cairo, Manama, Nairobi, Jeddah, etc. & Online.

Seminar or Course Number 025 - Modern Quality Systems Course,  Leading to Diploma–Postgraduate in Modern Quality Systems, 30 Credit-Hours, accumulating to a Postgraduate Certificate, with 150 additional Credit-Hours, and a Postgraduate Diploma, with 330 additional Credit-Hours.  Course contents include Information Management, Quality Consciousness, Quality Assurance, Positive Organisational Image, Operational Costs, Service Liability Litigation, Modern Control Systems, Management Information System, Computerised Information Systems, Information Speed, Information Retrieval, Management Accounting System, Import – Conversion – Export Process, Control Systems, Import Process,

 

Conversion Process, Export Process, Operational Control System, Service Operation, Process Scheduling, Detailed Scheduling, Inventory Control, Cost Control, Quality Control, Utilisation of Organisational Resources, Co-Ordaining As a Control Mechanism, Mutual Adjustment, Direct Supervision, Standardisation of Work Process, Standardisation of Input-Skills, Knowledge and Attitudes, Standardisation of Output, Organisational Structure, Control Function, Monitoring Quality Systems, Perceptual Value, Quality Assurance, Quality Assurance from Quality Objectives, Quality Benchmarking, Achieving Quality, Philip Crosby, Edwards Deming, Joseph Juran, Shigeo Shingo, Internal and External Environmental Analysis, Quality and Strategic Operational Review, Incremental Quality Improvement, Identifying Areas for Quality Improvement, Communication for Quality Improvement, Research and Development.

 

Seminar or Course Number 025 - Modern Quality Systems Seminar or Course, Leading to Diploma–Postgraduate – in Modern Quality Systems, Accumulating to a Postgraduate Diploma. Click to download the PDF Brochure for this Course.

 

Course Co-ordinator:

Prof. Dr. R. B. Crawford is Course Coordinator. He is the Director of HRODC Postgraduate Training Institute, A Postgraduate-Only Institution. He has the following Qualifications and Affiliations:

Doctor of Philosophy {(PhD) {University College London (UCL) - University of London)};

MEd Management (University of Bath);

Postgraduate (Advanced) Diploma Science Teacher Ed. (University of Bristol);

Postgraduate Certificate in Information Systems (University of West London, formerly Thames Valley University);

Diploma in Doctoral Research Supervision, (University of Wolverhampton);

Teaching Certificate;

Fellow of the Institute of Management Specialists;

Human Resources Specialist, of the Institute of Management Specialists;

Member of the Asian Academy of Management (MAAM);

Member of the International Society of Gesture Studies (MISGS);

Member of the Standing Council for Organisational Symbolism (MSCOS);

Member of ResearchGate;

Executive Member of Academy of Management (AOM). There, his contribution incorporates the judging of competitions, review of journal articles, and guiding the development of conference papers. He also contributes to the Disciplines of:

Human Resources;

Organization and Management Theory;

Organization Development and Change;

Research Methods;

Conflict Management;

Organizational Behavior;

Management Consulting;

Gender & Diversity in Organizations; and

Critical Management Studies.

Professor Dr. Crawford has been an Academic in the following UK Universities:

University of London (Royal Holloway), as Research Tutor;

University of Greenwich (Business School), as Senior Lecturer (Associate Professor), in Organisational Behaviour and Human Resource Management;

University of Wolverhampton, (Wolverhampton Business School), as Senior Lecturer (Associate Professor), in Organisational Behaviour and Human Resource Management;

London Southbank University (Business School), as Lecturer and Unit Leader.

His responsibilities in these roles included:

Doctoral Research Supervisor;

Admissions Tutor;

Postgraduate and Undergraduate Dissertation Supervisor;

Programme Leader;

Personal Tutor.

 

For Whom This Course is Designed

This Course is Designed For:

  •  Quality Managers

  • Project Managers

  • Production Managers

  • Production Supervisors

  • Product Engineers

  • Inspectors

  • Line Leaders

  • Production Operators

  • Those with responsibility for implementing quality management systems

  • Those with an interest in quality management systems

  • Those starting their career in quality management

 

Duration: 6 Days

 

Cost: £6,000.00 Per Delegate                       

 

The course cost does not include living accommodation. However, delegates are treated with the following:

  •  Free Continuous snacks throughout the Event Days;  

  •  Free Hot Lunch on Event Days;                           

  •  Free City Tour;             

  •  Free Stationery;                               

  •  Free On-site Internet Access;

  • HRODC Postgraduate Training Institute’s   Diploma – Postgraduate; or

  • Certificate of Attendance and Participation – if unsuccessful on resit.

 

HRODC Postgraduate Training Institute’s Complimentary Products include:

  • HRODC Postgraduate Training Institute’s Leather Conference Folder;

  • HRODC Postgraduate Training Institute’s Leather Conference Ring Binder/ Writing Pad;

  • HRODC Postgraduate Training Institute’s Key Ring/ Chain;

  • HRODC Postgraduate Training Institute’s Leather Conference (Computer – Phone) Bag – Black or Brown;

  • HRODC Postgraduate Training Institute’s 8GB USB Flash Memory Drive, with Course/ Programme Material;

  • HRODC Postgraduate Training Institute’s Metal Pen;

  • HRODC Postgraduate Training Institute’s Polo Shirt.

 

Location:  Central London and International Locations

 

 

Seminar or Course Number 025 - Modern Quality Systems Seminar or Course, Leading to Diploma–Postgraduate – in Modern Quality Systems, Accumulating to a Postgraduate Diploma. Click to download the PDF Brochure for this Course.

 

 

Course Objectives

 

By the conclusion of the specified learning and development activities, delegates will be able to:

  • Demonstrate their appreciation for consumer and client demand for quality;

  • Demonstrate their awareness of consumers’ increasing quality consciousness;

  • Exhibit an understanding of the role of Quality Systems in:

  • Creating a positive organisational image;

  • Lowering operational costs;

  • Reducing or averting product or service liability litigation.

  • Demonstrate their understanding of ‘Modern Control Systems’;

  • Determine the place of mutual adjustment, as a co-ordinating mechanism within specific organisational settings – determined by their sizes and stages of development, and work process;

  • Determine how management information systems support organisational control;

  • Determine the cybernetic value of computerised information system in general organisational functioning and specifically management control system;

  • Evaluate the impact of a haphazard management accounting system on the overall organisational control mechanism;

  • Explain the import conversion export process;

  • Apply the concept of equifinality in organisational control;

  • Indicate when managerial control should be relaxed, to facilitate organisational development, quality improvement and continuous professional development;

  • Establish quality objectives;

  • State quality objectives as precisely as possible;

  • Set quality objectives in relation to other organisational objectives;

  • Relate objectives to specific actions, whenever necessary;

  • Pinpoint expected results;

  • Specify when goals are expected to be achieved;

  • Distinguish between strategic, tactical and operational quality objectives;

  • Establish a ‘quality-throughput accounting balance’;

  • Demonstrate how a continuous improvement strategy might be designed and implemented;

  • Illustrate how just-in-time system works in practice;

  • Establish the difference in ‘push’ and ‘pull’ between Just-In-Time (JIT) System and Material Requirement Planning (MRP);

  • Demonstrate their understanding of the fundamental differences between JIT and MRP;

  • Demonstrate the quality benefits of JIT vs. MRP;

  • Indicate the quality issues involved in JIT and MRP;

  • Exhibit Their understanding of the Sourcing strategies, which are necessarily employed in JIT and MRP;

  • Demonstrate their ability to circumvent problems posed by Single Sourcing;

  • Exhibit their understanding of the fundamental tenets of Total Quality Management (TQM);

  • Demonstrate their ability to contextualise the following:

  • What is the International Organisation for Standardization (ISO);

  • What ‘international standardization’ means;

  • How ISO standards benefit society;

  • The hallmarks of the ISO brand;

  • ISO and world trade;

  • ISO and developing countries;

  • How to recognize an ISO standard;

  • The big, wide world of ISO standards;

  • What makes ISO 9000 and ISO 14000 so special;

  • What makes conformity assessment so important;

  • ISO9000 as a quality framework;

  • The ISO 9000 Family;

  • ISO 1400: An Introduction.

  • Demonstrate their understanding of the role of the British Standard Institution (BSI) as an International Quality Assessment Body;

  • Exhibit their ability to plan, establishing & monitor Quality Systems;

  • Exhibit an understanding of the fundamental principles of Total Quality Management (TQM);

  • Demonstrate their ability to Implement and Monitoring TQM;

  • Demonstrate an understanding of the operational constraints of popular quality systems;

  • Illustrate the perceptual value of quality assurance;

  • Exhibit their ability to establish quality assurance from quality objectives;

  • Demonstrate their ability to Quality Benchmarking;

  • Evaluate the standards proposed by internationally acclaimed quality protagonists, such as:

  • Philip B. Crosby,

  • W. Edwards Deming,

  • Joseph M. Juran,

  • Shigeo Shingo, and

  • Armand V. Eeigenbaum.

  • Use quality as a basis for conducting an internal and external environmental analysis;

  • Demonstrate their ability to use quality as the basis for conducting a strategic operational review;

  • Exhibit their ability to initiate and institutionalise incremental quality improvement;

  • Demonstrate their ability to Identify areas for quality improvement;

  • Exhibit an understanding of the role of communication for quality improvement;

  • Demonstrate their understanding of the role of Research and Development for Quality Improvement.

 

 

Seminar or Course Number 025 - Modern Quality Systems Seminar or Course, Leading to Diploma–Postgraduate – in Modern Quality Systems, Accumulating to a Postgraduate Diploma. Click to download the PDF Brochure for this Course.

 

Course Contents, Concepts and Issues

 

 

Part 1: Quality Rationale and Information Management

 

  • Quality: A Definition;

  • Clients’ Quality Consciousness;

  • The Law and Development of Quality Assurance;

  • Using Quality As A Tool To:

  • Create a Positive Organisational Image;

  • Lower Operational Costs;

  • Reduce or Avert Product or Service Liability Litigation.

  • Modern Control Systems;

  • Management Information System;

  • Computerised Information Systems;

  • Information Speed;

  • Information Retrieval;

  • Management Accounting System.

 

Part 2: The Import – Conversion – Export Process and Control Systems (1)

 

  • The Import- Conversion –Export Process;

  • The Import Process;

  • The Conversion Process;

  • The Export Process;

  • Operational Control System;

  • Service Operation;

  • Process Scheduling;

  • Loading;

  • Sequencing;

  • Detailed Scheduling.

 

 

Part 3: The Import – Conversion – Export Process and Control Systems (3)

 

  • Inventory Control;

  • Cost Control;

  • Quality Control;

  • Controlling Utilisation of Organisational Resources;

  • Co-Ordaining As a Control Mechanism;

  • Mutual Adjustment;

  • Direct Supervision;

  • Standardisation of Work Process;

  • Standardisation of Input-Skills, Knowledge and Attitudes;

  • Standardisation of Output;

  • Organisational Structure as a Control Function;

 

 

Part 4: Quality Management, Organisational Communication and Decision-making

  • Communication Dissemination;

  • Decision Making Involvement;

  • The ‘In’ Inventory;

  • The ‘Out’ Inventory;

  • The ‘JIT’ Inventory System;

  • The Kanban System;

  • Establishing Quality Objectives;

  • Stating Precise Objective;

  • Setting Quality Objectives In Relation To Other Organisational Objectives;

  • Relating Objectives to Specific Actions;

  • Pinpointing Expected Results;

  • Specifying When Goals Are Expected To Be Achieved;

  • Distinguishing Between Strategic, Tactical and Operational Quality Objectives;

  • Establishing a ‘Quality-Throughput Accounting Balance’;

  • Continuous Improvement Programme.

 

Part 5: JIT vs MRP,  and pertinent Quality Systems

 

 

  • Just-In-Time (JIT) Compared With Material Requirements Planning (MRP);

  • JIT Vs MRP: Component and Material Sourcing Strategy;

  • The Quality Benefits of JIT vs. MRP;

  • The Quality Issues Involved In JIT and MRP;

  • Kaizen or Continuous Improvement;

  • Modern Quality Systems;

  • The British Standard Institution (BSI) as an International Quality Assessment Body;

  • The Fundamental Principles of Total Quality Management (TQM);

  • Implementing and Monitoring TQM;

  • What is the International Organisation for Standardization (ISO);

  • What 'International Standardization' Means;

  • The Hallmarks of the ISO Brand;

  • ISO and World Trade;

  • ISO and Developing Countries;

  • How to Recognize an ISO Standard;

  • The Big, Wide World of ISO Standards;

  • What Makes ISO 9000 and ISO 14000 So Special;

  • What Makes Conformity Assessment So Important;

  • The ISO9000 Family;

  • ISO 1400: An Introduction;

 

Part 6: Planning, Benchmarking, Assurance and Perspectives: Towards Quality Improvement

 

  • Planning, Establishing and Monitoring Quality Systems;

  • The Perceptual Value of Quality Assurance

  • Establishing Quality Assurance from Quality Objectives;

  • Quality Benchmarking;

  • Guidelines for Achieving Quality:

  • Philip B. Crosby,

  • W. Edwards Deming,

  • Joseph M. Juran,

  • Shigeo Shingo,

  • Armand V. Eeigenbaum.

  • Quality and Internal and External Environmental Analysis;

  • Quality and Strategic Operational Review;

  • Incremental Quality Improvement;

  • Identifying Areas for Quality Improvement;

  • Communication for Quality Improvement;

  • Research and Development for Quality Improvement.

Seminar or Course Number 025 - Modern Quality Systems Seminar or Course, Leading to Diploma–Postgraduate – in Modern Quality Systems, Accumulating to a Postgraduate Diploma. Click to download the PDF Brochure for this Course.