ISO 9000 Quality Systems, Postgraduate Short Course, in Dubai Durban KL London Abuja Accra Amman Colombo Wolv Nairobi New Delhi, Online
|
HRODC Postgraduate Training Institute,
Providing Postgraduate Diploma; PG
Certificate; & PG Short Courses, in Dubai,
London, Kuala Lumpur, Colombo, New Delhi,
Islamabad, Abuja, Accra, Lagos, Lusaka,
Paris, Wolverhampton, Birmingham, Banjul,
Amman, Doha, Kuwait, Cairo, Manama, Nairobi,
Jeddah, etc. & Online. |
 |
|
|
Course#024 -
ISO 9000 Quality Systems Course, Leading to Diploma
Postgraduate in ISO 9000 Quality Systems, 30
Credit-Hours, accumulating to a Postgraduate
Certificate, with 150 additional Credit-Hours, and a
Postgraduate Diploma, with 330 additional Credit-Hours,
delivered in
London, Dubai, Jeddah, Abu Dhabi, Kuala Lumpur,
etc. ISO 9000 9000 Quality Systems Seminar or Course includes
Why quality standards matter, What is the International Organisation for Standardization (ISO), ISO Structure, ISO Code of Ethics, What 'international standardization' means, How ISO standards benefit society, The hallmarks of the ISO brand, ISO and world trade, ISO and developing countries, How to recognize an ISO standards, The ISO Standards: An Introduction, ISO Standards ISO 9000 and ISO 1400: An Overview, The ISO 9000 Family, Objectives of ISO 9000, The clients or customers quality requirements, General Regulatory Quality Requirements, Enhancing client and customer satisfaction, Towards Continuous Quality Improvement, ISO Quality Principles, Principle 1 Client or Customer focus,
Principle 2 Leadership, Principle 3 Involvement of people, Principle 4 Process approach, Principle 5 Systems approach, Principle 6 Continuous improvement, Principle 7 Factual approach to decision making, Principle 8 Mutually beneficial supplier relationships,
ISO 9000:2005 Quality systems - Fundamentals and vocabulary, ISO 9001:2000 Quality systems Requirements, ISO 9004:2000 Quality systems - Guidelines for performance improvements, ISO 19011:2002 Guidelines for quality and/or environmental systems auditing, The ISO 9000 Quality Standards, IWA 1:2001 to IWA 1:2005
(International Workshop Agreement) -
Guidelines for process improvements in health service organizations,
IWA 2:2003-Quality systems - Guidelines for the application of ISO 9001:2000 in education, IWA 4:2005-Quality systems -- Guidelines for the application of ISO 9001:2000 in local government, ISO Guide 34:2000-General requirements for the competence of reference material producers, ISO Guide 34:2000/Cor 1:2003-
ISO 9000:2005-Quality management systems -- Fundamentals and vocabulary, ISO 9001:2000-Quality management systems Requirements, ISO 9004:2000-Quality management systems -- Guidelines for performance improvements,
ISO 10002:2004-Quality management -- Customer satisfaction -- Guidelines for complaints handling in organizations, ISO 10005:2005-Quality management systems -- Guidelines for quality plans, ISO 10006:2003-Quality management systems -- Guidelines for quality management in projects, ISO 10007:2003-Quality management systems -- Guidelines for configuration management, ISO 10012:2003-Measurement management systems -- Requirements for measurement processes and measuring equipment, ISO/TR 10013:2001-Guidelines for quality management system documentation, ISO/TR 10014:1998-Guidelines for managing the economics of quality, ISO 10015:1999-Quality management -- Guidelines for training, ISO/TR 10017:2003-Guidance on statistical techniques for ISO 9001:2000, ISO 10019:2005-Guidelines for the selection of quality management system consultants and use of their services, ISO/TR 13352:1997-Guidelines for interpretation of ISO 9000 series for application within the iron ore industry.
Leading to Diploma -
Postgraduate in ISO 9000 Quality Systems - London, Dubai, Jeddah, Abu Dhabi, Kuala Lumpur.
Click to download the PDF Brochure for this Course.
Course Co-ordinator:
Prof. Dr. R. B. Crawford is
Course
Coordinator. He is the Director of HRODC Postgraduate Training
Institute, A Postgraduate-Only Institution. He has the following
Qualifications and Affiliations:
Doctor of Philosophy {(PhD) {University College
London (UCL) - University of London)};
MEd Management (University of Bath);
Postgraduate (Advanced) Diploma Science Teacher
Ed. (University of Bristol);
Postgraduate Certificate in Information Systems
(University of West London, formerly Thames Valley University);
Diploma in Doctoral Research Supervision,
(University of Wolverhampton);
Teaching Certificate;
Fellow of the Institute of Management
Specialists;
Human Resources Specialist, of the Institute of
Management Specialists;
Member of the Asian Academy of Management (MAAM);
Member of the International Society of Gesture
Studies (MISGS);
Member of the Standing Council for Organisational
Symbolism (MSCOS);
Member of ResearchGate;
Executive Member of Academy of Management (AOM).
There, his contribution incorporates the judging of
competitions, review of journal articles, and guiding the
development of conference papers. He also contributes to the
Disciplines of:
Human Resources;
Organization and Management Theory;
Organization Development and Change;
Research Methods;
Conflict Management;
Organizational Behavior;
Management Consulting;
Gender & Diversity in Organizations; and
Critical Management Studies.
Professor Dr. Crawford has been an Academic in
the following UK Universities:
University of London (Royal Holloway), as
Research Tutor;
University of Greenwich (Business School), as
Senior Lecturer (Associate Professor), in Organisational
Behaviour and Human Resource Management;
University of Wolverhampton, (Wolverhampton
Business School), as Senior Lecturer (Associate Professor), in
Organisational Behaviour and Human Resource Management;
London Southbank University (Business School), as
Lecturer and Unit Leader.
His responsibilities in these roles included:
Doctoral Research Supervisor;
Admissions Tutor;
Postgraduate and Undergraduate Dissertation
Supervisor;
Programme Leader;
Personal Tutor.
Duration:
5 Days
Daily Schedule:
09:30 16:30
Cost:
£5,000.00 Per Delegate
The course cost does not include living
accommodation. However, delegates are treated with the following:
Free Hot Lunch on
Event Days;
Free City Tour;
Free Stationery;
Free On-site Internet Access;
HRODC Postgraduate Training Institutes Diploma
Postgraduate; or
Certificate of Attendance and Participation if
unsuccessful on resit.
HRODC
Postgraduate Training Institutes Complimentary Products include:
HRODC Postgraduate Training Institutes
Leather Conference Ring Binder/ Writing Pad;
HRODC Postgraduate Training Institutes Key
Ring/ Chain;
HRODC Postgraduate Training Institutes
Leather Conference (Computer Phone) Bag Black or Brown;
HRODC Postgraduate Training Institutes 8-16 GB
USB Flash Memory Drive, with Course/ Programme Material;
HRODC Postgraduate Training Institutes
Metal Pen;
HRODC Postgraduate Training Institutes Polo
Shirt.
IClick to download the PDF Brochure for this Course.
Course Objectives
By the conclusion of the specific learning and development activities, the delegates swill be able to:
-
Demonstrate an understanding of the importance of quality standards
-
Explain what the International Organization of Standardizations (ISO) represents
-
Exhibit an understanding of the structure of ISO, as an organisation
-
Explain ISO code of ethics
-
Explain the benefits of ISO to organisations
-
Identify the hallmarks of the ISO as a brand
-
Explain ISOs contribution to world trade
-
Exhibit an understanding of the benefits that ISO represents to developing countries
-
Recognise ISO standards
-
Distinguish between ISO 9000 and ISO 1400
-
Determine the elements that constitute the ISO 9000 family
-
Explain clients or customers quality requirements
-
Demonstrate an understanding of the general regulatory quality requirements
-
Exhibit an understanding of how to enhance client and customer satisfaction
-
Exhibit an understanding of the processes involved in continuous quality improvements
-
Explain at least five of the eight ISO quality principles
-
Name the constituents of ISO 9000:2000 series
-
Demonstrate a significant grasp of the ISO 9000 quality standards, as it pertains to different industry sectors
-
Explain the background to the international working group agreement IWA 1:2001 and IWA 1:2005, as it pertains to health service organisations
-
Explain the ISO/TS 29001:2003 as it pertains to petroleum petrochemical and natural gas industrial sectors
-
Explain at least 10 ISO 9000 standards, linking them to their specific standards parameter
-
Determine the relationship between performance management and quality improvement in public sector organisations
-
Explain how ISO certification might be achieved
-
Exhibit an understanding of the marketing opportunity that ISO certification represents
-
Suggest the steps that should be taken in preparation for ISO certification assessment
-
Explain the progress that the ISOs 2005 to 2010 action plan for developing countries has made, suggesting effort towards its enhancement
Click to download the PDF Brochure for this Course.
Course Contents, Concepts and Issues
-
Why quality standards matter
-
What is the International Organisation for Standardization (ISO)
-
ISO Structure
-
ISO Code of Ethics
-
What 'international standardization' means
-
How ISO standards benefit society
-
The hallmarks of the ISO brand
-
ISO and world trade
-
ISO and developing countries
-
How to recognize an ISO standards
-
The ISO Standards: An Introduction
-
ISO Standards ISO 9000 and ISO 1400: An Overview
-
The ISO 9000 Family
-
Objectives of ISO 9000
-
The clients or customers quality requirements
-
General Regulatory Quality Requirements
-
Enhancing client and customer satisfaction,
-
Towards Continuous Quality Improvement
-
ISO Quality Principles
-
a. Principle 1 Client or Customer focus
-
b. Principle 2 Leadership
-
c. Principle 3 Involvement of people
-
d. Principle 4 Process approach
-
e. Principle 5 Systems approach
-
f. Principle 6 Continuous improvement
-
g. Principle 7 Factual approach to decision making
-
h. Principle 8 Mutually beneficial supplier relationships
-
The ISO 9000:2000 series
-
a. ISO 9000:2005 Quality systems - Fundamentals and vocabulary
-
b. ISO 9001:2000 Quality systems Requirements
-
c. ISO 9004:2000 Quality systems - Guidelines for performance improvements
-
d. ISO 19011:2002 Guidelines for quality and/or environmental systems auditing
-
The ISO 9000 Quality Standards
-
IWA 1:2001 to IWA 1:2005 (International Workshop Agreement) -
Guidelines for process improvements in health service organizations
-
IWA 2:2003-Quality systems - Guidelines for the application of ISO 9001:2000 in education
-
IWA 4:2005-Quality systems -- Guidelines for the application of ISO 9001:2000 in local government
-
ISO Guide 34:2000-General requirements for the competence of reference material producers
-
ISO Guide 34:2000/Cor 1:2003-
-
ISO 9000:2005-Quality management systems -- Fundamentals and vocabulary
-
ISO 9001:2000-Quality management systems -- Requirements
-
ISO 9004:2000-Quality management systems -- Guidelines for performance improvements
-
ISO 10002:2004-Quality management -- Customer satisfaction -- Guidelines for complaints handling in organizations
-
ISO 10005:2005-Quality management systems -- Guidelines for quality plans
-
ISO 10006:2003-Quality management systems -- Guidelines for quality management in projects
-
ISO 10007:2003-Quality management systems -- Guidelines for configuration management
-
ISO 10012:2003-Measurement management systems -- Requirements for measurement processes and measuring equipment
-
ISO/TR 10013:2001-Guidelines for quality management system documentation
-
ISO/TR 10014:1998-Guidelines for managing the economics of quality
-
ISO 10015:1999-Quality management -- Guidelines for training
-
ISO/TR 10017:2003-Guidance on statistical techniques for ISO 9001:2000
-
ISO 10019:2005-Guidelines for the selection of quality management system consultants and use of their services
-
ISO/TR 13352:1997-Guidelines for interpretation of ISO 9000 series for application within the iron ore industry
-
ISO 13485:1996-Quality systems -- Medical devices -- Particular requirements for the application of ISO 9001
-
ISO 13485:2003-Medical devices -- Quality management systems -- Requirements for regulatory purposes
-
ISO 13488:1996-Quality systems -- Medical devices -- Particular requirements for the application of ISO 9002
-
ISO 14964:2000-Mechanical vibration and shock -- Vibration of stationary structures -- Specific requirements for quality management in measurement and evaluation of vibration
-
ISO/TR 14969:2004-Medical devices -- Quality management systems -- Guidance on the application of ISO 13485: 2003
-
ISO 15161:2001-Guidelines on the application of ISO 9001:2000 for the food and drink industry
-
ISO 15189:2003-Medical laboratories -- Particular requirements for quality and competence
-
ISO/TS 16949:2002-Quality management systems -- Particular requirements for the application of ISO 9001:2000 for automotive production and relevant service part organizations
-
ISO 19011:2002-Guidelines for quality and/or environmental management systems auditing
-
ISO/TS 19218:2005-Medical devices -- Coding structure for adverse event type and cause
-
ISO 22870:2006-Point-of-care testing (POCT) -- Requirements for quality and competence
-
ISO/TS 29001:2003-Petroleum, petrochemical and natural gas industries -- Sector-specific quality management systems -- Requirements for product and service supply organizations
-
ISO/IEC 90003:2004-Software engineering -- Guidelines for the application of ISO 9001:2000 to computer software
-
ISO 9001:2000 Goals
-
Identifying goals
-
Identifying role expectations
-
Applying the ISO 9000 family of standards in your organisation.
-
Establish your current status, determine the gaps between your quality management system and the requirements of ISO 9001:2000
-
Determine the processes that are needed to supply products to your customers or clients
-
Developing a plan to close the gaps in the processes
-
Carrying out your plan
-
Undergoing periodic internal assessment
-
Demonstrating organisational or departmental conformity to quality standards
-
Importance of conformity assessment
-
Undergoing independent audit
-
Continuous organisational or business improvement
-
Maintaining the benefits and continuous improvement
-
ISO Certification
-
Publicising ISO Certification
-
Preparing for the ISO Certification assessment
-
Maintaining Certification
-
Performance Management as a Quality Instrument
-
ISOs 2005-2010 Action Plan for developing countries
Click to download the PDF Brochure for this Course.
HRODC Postgraduate Training Institute aims to deliver these and other courses to all world capitals, including Afghanistan Kabul; Albania Tirane; Algeria Algiers; Andorra - Andorra la Vella; Angola Luanda; Antigua and Barbuda - Saint John's; Argentina; - Buenos Aires; Armenia Yerevan; Australia Canberra; Austria Vienna; Azerbaijan Baku; The Bahamas Nassau; Bahrain Manama; Bangladesh Dhaka; Barbados Bridgetown; Belarus Minsk; Belgium Brussels; Belize Belmopan; Benin - Porto-Novo; Bhutan Thimphu; Bolivia - La Paz (administrative) Sucre (judicial); Bosnia and Herzegovina Sarajevo; Botswana Gaborone; Brazil Brasilia; Brunei - Bandar Seri Begawan; Bulgaria Sofia; Burkina Faso Ouagadougou; Burundi Bujumbura; Cambodia - Phnom Penh; Cameroon Yaounde; Canada Ottawa; Cape Verde Praia; Central African Republic Bangui; Chad - N'Djamena; Chile Santiago; China Beijing; Colombia Bogota; Comoros Moroni Congo, Republic of the Brazzaville; Congo, Democratic Republic of the Kinshasa; Costa Rica - San Jose; Cote d'Ivoire - Yamoussoukro (official) Abidjan (de facto); Croatia Zagreb; Cuba Havana; Cyprus Nicosia; Czech Republic Prague; Denmark Copenhagen; Djibouti Djibouti; Dominica Roseau; Dominican Republic - Santo Domingo; East Timor Dili; Ecuador Quito; Egypt Cairo; El Salvador - San Salvador; Equatorial Guinea Malabo; Eritrea Asmara; Estonia Tallinn; Ethiopia - Addis Ababa; Fiji Suva; Finland Helsinki; France Paris; Gabon Libreville; The Gambia Banjul; Georgia Tbilisi; Germany Berlin; Ghana Accra; Greece Athens; Grenada - Saint George's; Guatemala - Guatemala City; Guinea Conakry; Guinea-Bissau Bissau; Guyana Georgetown; Haiti - Port-au-Prince; Honduras Tegucigalpa; Hungary Budapest; Iceland Reykjavik; India - New Delhi; Indonesia Jakarta; Iran Tehran; Iraq Baghdad; Ireland Dublin; Israel Jerusalem; Italy Rome; Jamaica Kingston; Japan Tokyo; Jordan Amman; Kazakhstan Astana; Kenya Nairobi; Kiribati Tarawa; Korea, North Pyongyang; Korea, South Seoul;
Kuwait - Kuwait City; Kyrgyzstan Bishkek; Laos Vientiane; Latvia Riga; Lebanon Beirut; Lesotho Maseru; Liberia Monrovia; Libya Tripoli; Liechtenstein Vaduz; Lithuania Vilnius; Luxembourg Luxembourg; Macedonia Skopje; Madagascar Antananarivo; Malawi Lilongwe; Malaysia - Kuala Lumpur; Maldives Male; Mali Bamako; Malta Valletta; Marshall Islands Majuro; Mauritania Nouakchott; Mauritius - Port Louis; Mexico - Mexico City; Federated States of Micronesia Palikir; Moldova Chisinau; Monaco Monaco; Mongolia Ulaanbaatar; Montenegro Podgorica; Morocco Rabat; Mozambique Maputo; Myanmar (Burma) - Rangoon but moving to Pyinmana; Namibia Windhoek, Nauru - no official capital, government offices in Yaren District; Nepal Kathmandu; Netherlands Amsterdam; New Zealand Wellington; Nicaragua Managua; Niger Niamey; Nigeria Abuja; Norway Oslo; Oman Muscat; Pakistan Islamabad; Palau Koror; Panama - Panama City; Papua New Guinea - Port Moresby; Paraguay Asuncion; Peru Lima; Philippines Manila; Poland Warsaw; Portugal Lisbon; Qatar Doha; Romania Bucharest; Russia Moscow; Rwanda Kigali; Saint Kitts and Nevis Basseterre; Saint Lucia Castries; Saint Vincent and the Grenadines Kingstown; Samoa Apia; San Marino - San Marino; Sao Tome and Principe - Sao Tome; Saudi Arabia Riyadh; Senegal Dakar; Serbia Belgrade; Seychelles Victoria; Sierra Leone Freetown; Singapore Singapore; Slovakia Bratislava; Slovenia Ljubljana; Solomon Islands Honiara; Somalia Mogadishu; South Africa - Pretoria (administrative) Cape Town (legislative) Bloemfontein (judiciary); Spain Madrid; Sri Lanka Colombo; Sudan Khartoum; Suriname Paramaribo; Swaziland Mbabana; Sweden Stockholm; Switzerland Bern; Syria Damascus; Tajikistan Dushanbe; Tanzania - Dar es alaam; Thailand Bangkok; Togo Lome; Tonga - Nuku'alofa; Trinidad and Tobago - Port-of-Spain; Tunisia Tunis; Turkey Ankara; Turkmenistan Ashgabat; Tuvalu Funafuti; Uganda Kampala; Ukraine Kyiv; United Arab Emirates - Abu Dhabi; United Kingdom London; United States - Washington D.C; Uruguay Montevideo; Uzbekistan Tashkent; Vanuatu - Port-Vila; Vatican City (Holy See) - Vatican City; Venezuela Caracas; Vietnam Hanoi; Yemen Sanaa; Zambia Lusaka; Zimbabwe Harare.
|
|