Advanced Language and English Communication Skills Course, Contents include Advanced Language, English Communication, Communication Skills, English Grammar, Silent Vowels, Common Nouns, Proper Nouns, Noun in a position, Countable Noun, Relative Pronouns, Personal Pronoun, Business Proposals, Minutes of Meetings, Letters of Application. Termination of Employment, Progress Reports, Data Reports, Recommendation Reports, Business Report Format, Guidelines for Report Writing, Determining the Purpose of the Report, Understanding the Audience Needs, Brainstorming about the Topic, Researching the Topic, Arranging the Major Points, in Dubai; Durban; KL; London; Paris; Abuja; Accra; Jeddah; Jakarta; Bangkok; Hanoi; Colombo; New Delhi; Islamabad; Abuja; Accra; Lagos; Lusaka; Paris; Wolverhampton; Birmingham; Banjul; Amman; Kuwait. |
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Advanced Language and English Communication Skills
Course, Leading to Diploma – Postgraduate - in Advanced
Language and English Communication Skills,
Triple-Credit, 90 Credit-Hours, accumulating to a
Postgraduate Certificate, with 90 additional
Credit-Hours, and a Postgraduate Diploma, with 270
additional Credit-Hours.

Course Co-ordinator:
Prof. Dr. R. B. Crawford is
Course
Coordinator. He is the Director of HRODC Postgraduate Training
Institute, A Postgraduate-Only Institution. He has the following
Qualifications and Affiliations:
Doctor of Philosophy {(PhD) {University College
London (UCL) - University of London)};
MEd Management (University of Bath);
Postgraduate (Advanced) Diploma Science Teacher
Ed. (University of Bristol);
Postgraduate Certificate in Information Systems
(University of West London, formerly Thames Valley University);
Diploma in Doctoral Research Supervision,
(University of Wolverhampton);
Teaching Certificate;
Fellow of the Institute of Management
Specialists;
Human Resources Specialist, of the Institute of
Management Specialists;
Member of the Asian Academy of Management (MAAM);
Member of the International Society of Gesture
Studies (MISGS);
Member of the Standing Council for Organisational
Symbolism (MSCOS);
Member of ResearchGate;
Executive Member of Academy of Management (AOM).
There, his contribution incorporates the judging of
competitions, review of journal articles, and guiding the
development of conference papers. He also contributes to the
Disciplines of:
Human Resources;
Organization and Management Theory;
Organization Development and Change;
Research Methods;
Conflict Management;
Organizational Behavior;
Management Consulting;
Gender & Diversity in Organizations; and
Critical Management Studies.
Professor Dr. Crawford has been an Academic in
the following UK Universities:
University of London (Royal Holloway), as
Research Tutor;
University of Greenwich (Business School), as
Senior Lecturer (Associate Professor), in Organisational
Behaviour and Human Resource Management;
University of Wolverhampton, (Wolverhampton
Business School), as Senior Lecturer (Associate Professor), in
Organisational Behaviour and Human Resource Management;
London Southbank University (Business School), as
Lecturer and Unit Leader.
His responsibilities in these roles included:
Doctoral Research Supervisor;
Admissions Tutor;
Postgraduate and Undergraduate Dissertation
Supervisor;
Programme Leader;
Personal Tutor.
Duration:
15 Days
Cost: £15,000.00
Per Delegate
For Whom This Course is Designed
This Course is Designed For:
-
Warehouse Managers;
-
Supply Chain and Logistics Managers and Professionals;
-
Operations Managers;
-
Logistics Professionals;
-
Inventory Managers;
-
Purchasing and Procurement Managers;
-
Retailers;
-
Inventory and Warehouse Control Professionals;
-
Production Planners;
-
Financial Managers;
-
Project Managers;
-
Distribution Centre Supervisors;
-
Manufacturers and Industries;
-
Academicians, Researchers, NGOs and Practitioners;
-
Those who need to develop their understanding about warehouse management
and material handling and storage;
-
Those who are looking for business gains and benefits from managing
warehouse.
The course cost does not include living accommodation. However, delegates are
treated with the following:
Free Continuous snacks throughout the Event Days;
Free Hot Lunch on Event Days;
Free City Tour;
Free Stationery;
Free On-site Internet Access;
HRODC Postgraduate Training Institute’s Diploma – Postgraduate; or
Certificate of Attendance and Participation – if unsuccessful on
resit.
HRODC
Postgraduate Training Institute’s Complimentary Products include:
HRODC Postgraduate Training Institute’s Leather Conference Folder;
HRODC Postgraduate Training Institute’s Leather Conference Ring
Binder/ Writing Pad;
HRODC Postgraduate Training Institute’s Key Ring/ Chain;
HRODC Postgraduate Training Institute’s Leather Conference (Computer
– Phone) Bag – Black or Brown;
HRODC Postgraduate Training Institute’s 8GB USB Flash Memory Drive,
with Course/ Programme Material;
HRODC Postgraduate Training Institute’s Metal Pen;
HRODC Postgraduate Training Institute’s Polo Shirt.
Location:
Central London and International Locations
Advanced Language and English Communication Skills
Course, Leading to Diploma – Postgraduate - in Advanced
Language and English Communication Skills,
Triple-Credit, 90 Credit-Hours, accumulating to a
Postgraduate Certificate, with 90 additional
Credit-Hours, and a Postgraduate Diploma, with 270
additional Credit-Hours.
Course Objectives
By the conclusion of
the specified learning and development activities,
delegates will be able to:
-
Accurately record
the minutes of a meeting, previously recorded on video;
-
Appropriately use
specific verbs in their present tenses in at least three
sentences that they construct;
-
Choose the two
sentences, from a set of pre-constructed ones, which contain
gerunds, pointing these out correctly;
-
Classify the
different parts of speech, using them effectively in sentence
construction;
-
Construct at
least three sentences, using a present perfect tense;
-
Construct at
least two sentences that demonstrate the situations wherein a
verb takes the place of a noun, thereby becoming a noun – in
that context;
-
Construct at
least two sentences with common nouns, accurately pointing them
out;
-
Construct at
least two sentences with proper nouns, identifying them
accurately;
-
Construct at
least two sentences, using collective nouns;
-
Construct at
least two sentences, with exclamation, correctly pointing them
out;
-
Construct at
least two sentences, with noun clauses, accurately pointing them
out;
-
Construct simple
sentences that are grammatically correct;
-
Convincingly
demonstrate their enhanced ability to produce instruments of
meetings and personal documentation by providing at least one
written examples of each of the following: Notice and Agenda;
Minutes of Meetings; Letter of Job Application; Testimonial;
Favourable Reference; Unfavourable Reference; Interview
Invitation Letter; Offers of Appointment; Letter of Termination
of Employment.
-
Correctly
identify at least two conjunctions in given complex sentences;
-
Demonstrate
advanced knowledge and skills in their application of the
English grammar;
-
Demonstrate an
effective presentation of business documents and business
correspondence;
-
Demonstrate in a
sentence or statement the proper use of will/would,
shall/should, can/could, may/might and must;
-
Demonstrate the
correct usage of punctuation or external marks as a writing
mechanic;
-
Demonstrate their
ability to accurately record the minutes of a meeting, which has
been convened for training purpose, in this course;
-
Demonstrate their
ability to read passages, with emphasis on pronunciation of
vowels, syllables, and intonations;
-
Demonstrate their
knowledge of the distinction between ‘countables’ and
‘uncountables’, by identifying at least two of each in pre-pared
sentences;
-
Demonstrate their
understanding of the different parts of speech, such as relative
pronoun, reciprocal pronoun, personal pronoun; indefinite
pronoun, demonstrative pronoun, reflexive pronoun, interrogative
pronoun, by picking at least two of each from pre-prepared
passages;
-
Distinguish
between vowels and consonants, identifying at least two of each
type of word, in the written sentences provided;
-
Display a good
understanding in writing business reports and proposals;
-
Distinguish
between adjectives and adverbs, using each correctly in at least
two sentences;
-
Distinguish
between common and proper nouns;
-
Effectively
develop coordination of compound sentences by using clauses and
conjunctions;
-
Effectually apply
the writing strategies for a persuasive proposal;
-
Extract the Greek
Root of at least two words, as used in given sentences, from a
list of words such as: dysfunctional; dyslexic; hydration;
dehydrate; microbe; microscope; monologue; monotonous;
photograph; phosphorous;
-
Identify at least
five adjectival clauses from pre-prepared passages;
-
Identify at least
three singular nouns from reconstructed sentences;
-
Identify at least
three verbs in their past-perfect tense, in pre-constructed
sentences;
-
Identify at least
two ‘nouns-in-a-position’ in pre-formulated sentences;
-
Identify at least
two different types of pronouns, as are used in pre-constructed
sentences;
-
Identify the
importance and functions of business documents;
-
Identify the
silent vowels in at least three specific words that they have
been given;
-
Demonstrate their
understanding of the different types of verbs such as Regular
Verbs, Irregular Verbs, Transitive verbs, Intransitive Verbs,
Auxiliary Verbs, by identifying at least one of each from
pre-prepared passages and using them in at least two sentences
that they construct;
-
Label or
categorise forms of messages – neutral, positive, negative or
persuasive.
-
Manage an active
communication with would-be users and clients, whether face to
face or telephone conversation;
-
Name at least
four distinct parts of speech, providing an example of each;
-
Name at least two
types of nouns;
-
Provide at least
two examples of adjectives in pre-prepared sentences;
-
Reconstruct at
least three simple sentences into complex sentences;
-
Reform at least
three simple sentences into complex sentences;
-
Tell the Latin
Root of at least two words, as used in given sentences, from a
list of words such as: ambiguous; ambidextrous; fortitude;
fortress; projection; rejection; material; maternity, indicating
their meanings;
-
Transform at
least four singular nouns, in predesigned sentences, into plural
nouns;
-
Use at least four
different parts of speech in sentences, specifying the different
ones that have been used;
-
Utilise basic
patterns, form, function and roles of simple and complex
sentences;
-
Utilise the role
of the E-mail in creating electronic rapport;
-
Distinguish
between main clauses and subordinate clauses, by deconstructing
at least two pre-designed sentences;
-
Use
pre-constructed sentences and passages to demonstrate their
knowledge of at least one occurrence of each of the following
clauses: Types of clauses: Defining Clauses; Non-Defining
Clauses; Noun Clauses; Adjectival Clauses; and Adverbial
Clauses;
-
Take practical
measures to illustrate their mastery of each of the following
report elements, through the production process and outcome of a
stipulated report, which incorporate the following aspects:
-
Writing of the
Business Reports:
-
Report Starting
Point;
-
Periodic Reports;
-
Progress Reports;
-
Data Reports; R
-
ecommendation
Reports.
-
Effective
Business Report Format;
-
Determining the
Purpose of the Report;
-
Understanding of
the Audience Needs;
-
Brainstorming
about the Topic;
-
Researching the
Topic;
-
Arranging the
Major Points;
-
Writing the Rough
Draft;
-
Revising the
Rough Draft;
-
Reviewing the
Appearance of Rough Draft;
-
Preparing the
Final Copy; Presenting the Report.
-
Initiate the
construction of sentences that demonstrate their correct use of
each of the following: Will/Would; Shall/Should; Can/Could;
May/Might; Must;
-
Formulate at
least two sentences that illustrate their correct use of
reported speech;
-
Customise e-mail
draft, as appropriate, for different situations;
-
Effectively
undertake tutor-designed exercises, which demonstrate their
understanding of, and capability for the following: Working with
E-Mail; The Good, the Bad and the Ugly of E-Mail; The Weakest
Link in E-Mails; Making Effective Use of E-mails; Improving
Customer Care with E-Mail; Creating Electronic Rapport; E-Mail @
Work; Netiquette.
-
Draw out and
illustrate within the contexts of video case studies and
simulation exercises, respectively, behaviours that are
conducive to effective customer and client care, with specific
relation to the following: Effective Customer Service;
Encourageable Customer Service Culture; Effective Customer
Interaction; Managing Challenging Client Care Situations;
Effective Face-to-Face Communication; Maintaining Productive
Conversation; Positive Telephone Conversation; Award-winning
Outgoing Calls; Receptivity to Incoming Calls.
-
Through
self-initiated sentence construction illustrate their enhanced
understanding of the correct usage of at least two occurrences
of each of the following punctuation marks: Punctuation; The
Period; The Question Mark; The Exclamation Point; The Comma. The
Semicolon; The Colon; The Dash; The Hyphen; Quotation Marks;
Parentheses; The Apostrophe.
Advanced
Language and English Communication Skills Course, Leading to Diploma
– Postgraduate in Advanced Language and English Communication Skills
(Triple Credit), Accumulating to a Postgraduate Certificate, with a
Total of 180 Credit-Hours = 6 X 5-Day Courses, or 3 X 10-Day
Courses; or a Postgraduate Diploma, with a Total of 360 Credit-Hours
= 12 X 5-Day Courses, or 6 X 10-Day Courses.
Course Contents, Concepts and Issues
Part 1: Grammar and the Different
Parts of Speech (1)
-
An Overview of
English Grammar;
-
The Silent Vowel;
-
Word Formation:
-
Root, Base and
Affix;
-
Simple, Complex
and Compound Words.
-
Speech
Organisation;
-
Nouns:
-
Singular and
Plural Nouns;
-
Common Nouns;
-
Proper Nouns;
-
‘Noun in a
position;
-
Countable Noun;
-
Uncountable Noun.
-
Noun Phrase:
-
Parts of a Noun
Phrase;
-
Modifiers of the
Noun Head.
Part 2: Grammar and the Different
Parts of Speech (2)
Part 3: Grammar and the Different
Parts of Speech (3)
Part 4: Grammar and the Different
Parts of Speech (4)
-
Using Tense
appropriately:
-
Present Tense;
-
Past Tense;
-
Simple Present
Tense;
-
Present Perfect
Tense;
-
Pluperfect or
Past Perfect Tense;
-
Future tense.
-
Fundamentals of
Reported Speech;
-
Subjects and
Objects:
-
Relating number
of verb to number of subject or object.
-
Clauses:
-
Main clauses;
-
Subsidiary
clauses.
-
Types of clauses:
-
Defining Clauses;
-
Non-Defining
Clauses;
-
Noun Clauses;
-
Adjectival
Clauses;
-
Adverbial
Clauses.
-
The Uses of
Will/Would;
-
The Uses of
Shall/Should;
-
The Uses of
Can/Could;
-
The Uses of
May/Might;
-
The Uses of Must.
-
Part
5: Sounds
-
Phonetic Script;
-
Lips;
-
Lips of the
Tongue;
-
Blade;
-
Front and Back of
the Tongue;
-
Vowels;
-
Soft Palate;
-
Vocal Chords;
-
Consonants;
-
Syllables;
-
Diphthongs;
-
Length;
-
Stress and Tone;
-
Intonations:
-
Raising
Intonation;
-
Falling
Intonation.
Part
6: Simple/ Complex Sentence Patterns
Sentences:
-
Clausal Sentence;
-
Compound
Sentences.
-
Subject and
Predicate;
-
Form and
Function;
-
Basic Patterns;
-
Semantic Roles.
-
Subordinate and
Superordinate Clauses;
-
Subordinate
Clause and Matrix Clause;
-
Structure of a
Subordinate Clause;
-
Functions of a
Subordinate Clause;
-
Adjectival
Clauses;
-
Appositive
Clauses;
-
Adverbial
Clauses;
-
Analysis of
Complex Sentences.
Part
7: Coordination and Writing Mechanics
-
Compound
Sentences and Coordinate Clauses;
-
Meaning Related
to Coordinating Conjunctions;
-
Coordination of
the Constituents of a Sentence.
-
External Marks
and the Comma:
-
Punctuation;
-
The Period;
-
The Question
Mark;
-
The Exclamation
Point;
-
The Comma.
-
Other Internal
Marks:
-
The Semicolon;
-
The Colon;
-
The Dash;
-
The Hyphen;
-
Quotation Marks;
-
Parentheses;
-
The Apostrophe.
Part
8: Presentation of Business Documents
-
Abbreviations,
Capitalisation, and Number Expression:
-
Abbreviation;
-
Capitalisation;
-
Abbreviation.
-
Parts of a
Business Letter;
-
Business Letter
Formats;
-
Styles in Business
Correspondence;
-
Open Punctuation;
-
Memos;
-
Fax Messages.
Part
9: Structuring Your Communication and Writing to Clients
-
4-Point Plan:
-
Introduction,
Jumping-Off Point;
-
Details,
Including Facts, Figures, Evidence;
-
Conclusion,
Incorporating Response, Suggestions, Expectations,
Recommendations or Action;
-
Closure, Ending.
-
Language and
Tone:
-
The Weakest Link
in Your Business Writing;
-
Ten Steps to Good
Business Writing.
-
Neutral or
Positive Messages;
-
Negative
Messages;
-
Persuasive
Messages.
Part
10: Communicating with Clients and Customers
Part
11: Email
-
The Explosive
Growth of E-Mail;
-
Seven Deadly Sins
of Working with E-Mail;
-
The Good, the Bad
and the Ugly of E-Mail;
-
The Weakest Link
in Your E-Mails;
-
How Can You Make
E-Mail Work For You?
-
Customer Care and
E-Mail;
-
Creating
Electronic Rapport;
-
E-Mail @ Work;
-
Netiquette.
Part 12: Business Reports and
Proposals
Part
13: Writing and Organising Business Reports and Proposals
Part
14: Meetings and Personnel Documentation
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